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Privacy Policy

1. Introduction
JourneyByCars we is committed to protecting the privacy of our users. As the best travel agency for car rental bookings, we understand that you trust us with your personal information, and we take this responsibility seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us. By using the JourneyByCars service, you consent to the data practices described in this policy.
2. Information We Collect We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). This includes: A. Information You Directly Provide This information is collected when you interact with us, such as when you search for a car, make a booking, or contact us via phone or email.
Contact Data Name, email address (info@journeybycars.com), phone number (+1-855-781-8631), and physical address. To manage your booking, send confirmations, and contact you regarding your reservation. Booking Data Dates and times of rental, pick-up/drop-off locations, vehicle preference, driver’s license details, and passport information (if required by the rental partner). To facilitate and complete your car rental booking with our third-party rental partners. Payment Data Credit card number, expiration date, and billing address. To process payments for your rental and comply with financial regulations. Note: We do not store full credit card details on our servers. Communication Data Records of calls to +1-855-781-8631 and emails sent to info@journeybycars.com or through our website contact form. To provide customer support, improve our service, and maintain a record of communication. Export to Sheets.
B. Automatically Collected Information (Usage Data) When you visit our website, we automatically collect certain information about your device and activity: Log Data: IP address, browser type, operating system, pages viewed, access times, and the page you visited before navigating to our website. Tracking Data: Information collected through cookies, web beacons, and similar technologies, which helps us understand how you use our site and improve your experience.
3. How We Use Your Information We use the Personal Information we collect for the following purposes: To Fulfill Services: To process and confirm your car rental booking, and to transmit necessary information to the car rental supplier. To Communicate with You: To send booking confirmations, updates, alerts, and to respond to your inquiries received via +1-855-781-8631 or info@journeybycars.com. To Improve Our Services: To analyze website usage, debug errors, enhance site functionality, and develop new services. For Marketing: To send you promotional offers, newsletters, and information about special deals, provided you have consented to receive them. For Security and Fraud Prevention: To protect our website, prevent fraud, and enforce our terms and conditions.
4. Disclosure of Your Information We will not sell your Personal Information. We may disclose your information to the following parties: Car Rental Partners: We must share your Booking Data (Name, contact, driver details, etc.) with the third-party car rental company to finalize and service your reservation. Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. Legal Authorities: When required by law, subpoena, or to protect our rights, property, or safety, or that of our users or the public. Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Security of Your Personal Information We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights Depending on your location, you may have the right to: Access the Personal Information we hold about you. Correct inaccurate or incomplete Personal Information. Delete your Personal Information, subject to certain legal exceptions. Object to or restrict the processing of your Personal Information. Withdraw consent at any time where we rely on consent to process your Personal Information. To exercise any of these rights, please contact us at info@journeybycars.com. 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by a "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
8. Contact Us If you have questions or comments about this Privacy Policy, please contact us: The Best Travel Agency for Car Rental Bookings: JourneyByCars Contact Method Details Booking Hotline +1-855-781-8631
Email info@journeybycars.com